Guest Experience Advisor

McArthurGlen UK Ltd, York

Guest Experience Advisor

Salary not available. View on company website.

McArthurGlen UK Ltd, York

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 9 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 1976b1bd54c845868dcbc5e75f1b660d

Location ref: York

Full Job Description

  • Actively engage with guests, addressing inquiries and resolving any issues.
  • Embrace a culture of "everyone leaves happy" by consistently adopting a positive, proactive and professional approach.
  • Promote additional products and services, meeting targets, and delivering a positive experience for all guests.
  • Proficiently handle face-to-face, email and social media feedback, establishing rapport and representing the McArthurGlen brand.
  • Ensure accurate and timely completion of all administrative tasks, such as online gift card orders.
  • Take ownership and uphold McArthurGlen's high standards throughout the Guest Services area, creating a welcoming environment that is well-organised and stocked with guest and brand information.
  • Promote a collaborative working environment, prioritising the guest in all endeavours.

Direct job link

https://www.jobs24.co.uk/job/guest-experience-advisor-127091511