Group Youth Engagement and Diversion Officer

Are you passionate about supporting young people and helping them thrive in education? West Herts College Group is seeking a Group Youth Engagement and Diversion Officer to play a vital role in shaping the student experience. As Group Youth Engagement and Diversion Officer, you will work closely with our 16-18-year-old students to ensure they feel safe, supported, and engaged throughout their time at college. You'll be a key figure in promoting positive behaviour, building trust, and helping students-especially those from disadvantaged backgrounds-stay on track and believe in their potential. You will be based at our Hemel Campus with occasional travel to other campuses. Key Responsibilities

• Support the Group Head of Youth Engagement and Diversion in upholding behaviour expectations.
• Build strong, trusting relationships with students to encourage open dialogue.
• Inspire and motivate young people to remain engaged in education and develop resilience.
• Assist in managing and de-escalating student incidents.
• Liaise with external agencies including the police and local authorities.
• Provide advice, guidance, and support to students on a range of issues.
• Monitor and support vulnerable students at risk of disengagement.
• Contribute to safeguarding efforts in line with Keeping Children Safe in Education.
  
  A passionate individual with experience working with young people.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional in challenging situations.
• Knowledge of safeguarding practices and experience working with external agencies.
• A commitment to equality, diversity, and inclusion.
  
  You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be encouraged to upskill.
We have a free on site gym at our Watford campus and you can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.