Group Operations Manager

Operations Manager you'll:Lead the growth and development of existing and new client contractsBuild and maintain strong, trusted relationships with senior client stakeholdersImplement business strategies aligned to client needs and organisational objectivesOversee contract performance, ensuring delivery against financial targets and service level agreementsDevelop and manage account and sector plans, including change management processesDrive innovation, continuous improvement, and operational efficiencyManage and develop high-performing teams, including Operations Managers and wider staffEnsure compliance with all health & safety, legal, and company standardsIdentify and support new business opportunities to maximise revenue and profitabilityMaintain full accountability for financial performance, including P&L management and forecastingWhat we're looking for:Essential:Proven experience managing P&L and, delivering financial performanceStrong background in multi-site, multi-service

operations managementExperience leading large, diverse teamsExcellent stakeholder management and communication skillsAbility to analyse and interpret complex financial and commercial dataStrong organisational skills, with the ability to manage competing prioritiesGood level of IT literacy, including Microsoft OfficeRelevant qualification (HNC/BIFM) or equivalent senior management experienceDesirable:IOSH Managing Safely qualificationCIEH Level 3 qualificationWhy Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions.Thrive in your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice

Full timeMonday to Friday - site based (Occasional travel to other sites may be required)£70000 per annum DOE plus our Sodexo employee benefits packageOpportunities for professional developmentGroup Operations ManagerCambridge, CB2 0AAAt Sodexo, we're passionate about our people.We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.We are looking for an experienced and commercially driven Group Operations Manager to lead the delivery of profitable growth across a portfolio of client contracts. This role will focus on building strong, long-term client relationships, driving operational excellence, and ensuring high-quality service delivery aligned with business strategy.You will act as a strategic interface between the client organisation and operational teams, ensuring services meet current and emerging needs while maintaining compliance, innovation, and continuous improvement.As a Group, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)Save for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesA little more about Sodexo:At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed