Group Digital Marketplace Account Assistant

Ready to play a key role in growing our brands across leading online marketplaces? Want to work at the heart of a fast-paced digital team, helping optimise the online experience for customers across multiple marketplace partners? If so, we have an opportunity for a Group Digital Marketplace Account Assistant to join our Digital team. As our future Group Digital Marketplace Account Assistant, the Impact you will have in this role:

• Support the day-to-day management of DTC marketplace accounts, ensuring products are available, accurate and optimised for customers.
• Monitor marketplace account health, identify issues and work collaboratively with internal and external stakeholders to resolve them efficiently.
• Help maximise brand visibility through daily site reviews, product optimisation and marketplace trading activity.
• Contribute to campaign and trade plan execution to support commercial targets and business growth.
• Use data, reporting and marketplace insights to support decision-making and continuous improvement.
A full job description outlining all deliverables and requirements for the above can be found attached to the advert on our careers page. How Success is Measured:
• Maintaining strong partner relationships and consistently meeting marketplace SLAs.
• Delivering effective product uploads, accurate pricing, and timely range launches aligned to the trading calendar.
• Supporting sales performance and commercial objectives across marketplace accounts.
• Ensuring digital plans and marketplace activity align with wider business priorities.
  
  Experience in a fast-paced digital, ecommerce, marketplace, or retail environment.
• Strong numerical and analytical skills with the ability to work confidently with data.
• Excellent organisation, communication, and stakeholder management skills.
• Ability to manage multiple systems and extract data to support business decisions.
• Experience with Microsoft Excel and marketplace, analytics, or product management systems is advantageous.
• Understanding of GDPR and ecommerce compliance requirements is beneficial.
Key Values & Behaviours:
• Customer-focused with a commitment to delivering the best possible experience. Takes ownership, demonstrates initiative and follows through on commitments.
• Analytical and data-driven, using insight to support decision-making.
• Collaborative team player who builds strong relationships across functions.
• Adaptable, positive and embraces change in a fast-moving environment.
• Communicates openly, acts with integrity and supports a diverse and ambitious team culture.
  
  Continual development: Comprehensive training and development, including bitesize learning, apprenticeship courses, and ongoing opportunities to grow your career
• Exclusive Discounts: Get special discounts across all our brands.
• Perks at Your Fingertips: Access a variety of benefits through our company website.
• Family Support: Benefit from enhanced Maternity, Paternity & Adoption leave after 2 years of service.
• Celebrate You: Take advantage of birthday hours to celebrate your special day.
• Wellness Walks: Join company walks to stay active and connect with colleagues.
• Inspiring Workspace: Work in a state-of-the-art Head Office environment.
• Volunteer Day: Enjoy a paid day off to give back to your community.
• Hassle-Free Parking: Free, secure on-site parking for all employees.
• Delicious Dining: Enjoy meals at our subsidized canteen, featuring Starbucks coffee.
• Cycle to Work: Save on travel with our cycle-to-work scheme.
• Fitness Perks: Access discounted gym memberships at various locations, along with access to our onsite fitness suite and wellbeing room.
• Convenient Facilities: Freshen up with our on-site shower facilities, complete with hairdryers and straighteners.
Our Regatta Family: The Regatta Group supplies quality outdoor clothing and accessories through our 3 great brands - Regatta, Craghoppers and Dare2b - whether exploring the Amazon rainforest, walking your dog in the local park or cycling the Tour de France, we have what you need. It's a friendly, supportive family business - a place where bakers, dog walkers, book worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences our customers really appreciate. The thing we all have in common, is that we share the same core values of Great Relationships and Entrepreneurial Spirit. Our investment in the environment: Sustainability is at the heart of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in! Diversity, Equity, and Inclusion: At Regatta Group, we are committed to creating a diverse, inclusive, and welcoming workplace. We are an equal opportunities employer and encourage applications from all backgrounds. Should you require any reasonable adjustments during the recruitment process, we are happy to support you. Take the leap-join us in making a difference, both for our team and the world around us!