GP Receptionist

The successful candidate will be responsible for providing a comprehensive reception and administrative service, including: + Welcoming patients and visitors in a professional, friendly, and compassionate manner. + Responding to patient enquiries in person, by telephone, and through online services. + Booking, amending, and cancelling appointments in accordance with practice procedures. + Processing prescription requests and responding to prescription-related queries. + Registering new patients and maintaining accurate patient records using the clinical system. + Typing and processing referral letters and other clinical correspondence. + Inviting patients for reviews, screening programmes, health checks, and other recall activities. + Liaising with hospitals, community services, and other healthcare professionals to support patient care. + Managing incoming and outgoing correspondence, both electronic and paper-based. + Undertaking general administrative and office duties to support the effective running of the practice. + Maintaining patient confidentiality and complying with NHS policies, GDPR, and practice procedures at all times.

We are a friendly, patient-focused GP practice based in Warrington, committed to delivering high-quality care and excellent customer service to our local community. We are looking to recruit an enthusiastic, reliable, and motivated Receptionist/Administrator to join our welcoming and supportive team on a part-time basis (20.5 hours per week). This is an excellent opportunity for someone with previous experience of working in a GP practice, primary care, or a similar healthcare environment. The successful candidate will play a key role in supporting the smooth running of the practice by providing an efficient reception and administrative service, ensuring patients receive a professional, compassionate, and responsive experience.

We are a well-established GP practice serving the Warrington community with a friendly and supportive team. Our practice is committed to providing high-quality, patient-centred care in a welcoming environment.

• 2 GP Partners
• 1 Salaried GP
• Practice Nurse
• Practice Manager
• Reception Manager
• Five Receptionists/Administrators
We use the EMIS Web clinical system and work collaboratively to deliver safe, effective, and compassionate care to our patients. This is a part-time position of 20.5 hours per week, with working hours to be agreed