Goods In-Out Process Manager

As our Goods In and Goods Out Processing Manager, you'll lead a large operational team working across four shifts. You'll be responsible for the safe and efficient movement and processing of appliances through the operation, making sure we meet our health and safety, environmental, quality, volume, productivity and cost targets. This is a hands-on leadership role. You'll spend time in the operation, working closely with your coordinators, supervisors and wider teams to understand what is working, identify where we can improve and turn those improvements into practical action. You'll also work closely with colleagues across Transport, Engineering and SHEQ to make sure the whole operation works effectively togetherHere's What You Can Expect To Be Doing

• Leading the Goods In and Goods Out Processing teams across four shifts
• Setting clear expectations and holding teams accountable for safety, quality, volume, productivity and cost performance
• Coaching and developing coordinators, supervisors and operational colleagues
• Creating and delivering a continuous improvement plan for the department
• Using tools such as 5S, Kaizen and root cause analysis to improve safety, efficiency and ways of working
• Reviewing operational performance and putting clear improvement plans in place
• Making sure all activities comply with health, safety and environmental requirements
• Working with Engineering to support effective planned preventative maintenance
• Improving offload times, throughput and the overall flow of materials through the operation
• Building strong working relationships across Transport, Engineering, SHEQ and the wider Recycling business
  
  You'll be an experienced operational leader who is comfortable managing a large, fast-moving processing or logistics operation. You'll know how to balance safety, people, quality, service and cost, without losing sight of any one of them.
You'll be visible in the operation and confident working with people at every level. You'll set clear standards, ask the right questions and follow through when something needs to change. You'll also bring:
• Experience leading large teams across multiple shifts
• A strong background in logistics, processing, manufacturing or a similar operational environment
• A track record of improving performance against operational KPIs
• Practical experience delivering continuous improvement and meaningful operational change
• Good knowledge of continuous improvement tools, such as 5S, Kaizen, Six Sigma or equivalent approaches
• Strong leadership, coaching and communication skills
• A structured approach to problem solving and root cause analysis
• Confidence challenging existing ways of working and turning ideas into action
• Ideally a Level 5 ILM qualification or equivalent and IOSH qualification
  
  We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU.
  
  Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work.
• Holidays; 25 days, plus bank holidays
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; Help @ Hand scheme giving you access to virtual GP's, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave., One of our recruitment team will be in touch soon with an
update as soon as they can. In the meantime, why not check out what life at AO is all about! Explore Now Current / last job title
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• Takes just 2 minutes to complete!AO is for everyone! We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer. Read more How will we use the data? After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve. The data collated won't have any impact on your application and is not shared with hiring managers or the recruitment team.