Global Operations Director

Company DescriptionWe are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses.Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media.Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodeliveraReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowthforourclients'businesses,growthforourpeopleandgrowthforourculture.Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading.ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business
outcomes.Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuildingrelationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients.AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon.Job DescriptionWe are hiring a Digital Operations Director to lead and elevate digital activation across EMEA and beyond for some of the world's most culturally influential brands, including Spotify and Campari.Sitting at the heart of Zenith's global
digital ecosystem, this role shapes how biddable media is delivered at scale - consistently, efficiently, and with world-class quality. You'll work across markets, disciplines, and teams to set the operational standard for how modern digital activation works.If you're motivated by collaboration, craft, and meaningful impact, this is a role where your leadership will truly be felt.ResponsibilitiesLead and continuously evolve the client digital hub model and Ways of Working across onshore and offshore marketsSet the operational standard for biddable activation, ensuring campaigns are delivered with consistency, quality, and rigour across social and programmaticEmbed strong governance frameworks covering compliance, brand safety, platform policy, and documentationDrive operational improvements, automation, and smarter workflows that improve efficiency and scalabilityPartner with global and local teams to ensure clear KPI alignment, robust measurement, and shared learning across marketsAct as
the operational connector across Social, Programmatic, Search, TAAG, and omnichannel planning teams.Build trusted relationships with senior client and internal stakeholders, proactively identifying opportunities to enhance delivery and valueQualificationsExperience leading multi-market biddable activation teams across social and programmatic channelsStrong operational expertise, including workflow design, governance, and hub-based delivery modelsA clear understanding of campaign activation, optimisation, measurement, and test-and-learn approachesConfidence working within complex, matrixed organisations and global client environmentsA collaborative leadership style that brings teams together across locations and disciplinesA track record of improving processes and building scalable, high-quality delivery modelsExperience within FMCG, alcohol & spirits, technology, or entertainment environments is beneficial, but not essential#LI-MP1Additional InformationZenith Internationaloffers a wide
range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including: Please check out thePublicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).Publicis Groupe works primarily from the office or our clients' office four days per week.At Zenith International, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.We are committed to providing a fair, accessible, and inclusive recruitment process. If you have
any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.