German speaking Licensing Specialist

1. Manage a defined portfolio of SMB customers. 2. Conduct self-declaration licensing reviews at scale, encompassing both newly established and existing service offerings. 3. Collect, analyse, and interpret data related to software licenses and compliance. 4. Generate tailored insights using industry and customer benchmarks. 5. Proactively identify and address potential compliance issues. 6. Provide customers with clear, actionable insights and recommendations to help them meet licensing expectations, resolve compliance issues and optimise their software usage. 7. Build and maintain strong relationships with customers and internal client stakeholders. 8. Contribute to revenue growth by exceeding KPIs and delivering high-impact customer engagements. 9. Contribute to the continuous improvement of licensing processes and services. 10. Manage multiple complex projects successfully, prioritising tasks to deliver optimal results.

We are seeking a German speaking Licensing Specialist to support Small and Medium-sized Business (SMB customers) for a global software vendor client. This role requires a proactive individual with excellent communication and analytical skills to manage a high volume of self-declaration style licensing reviews and cyber services across a broad SMB customer base. These reviews are design to support compliance assurance and generate tailored insights based on industry benchmarks and customer segmentation. Using a technology-enabled model, the licensing specialist will engage a large volume of customers efficiently, whilst contributing to revenue generation through insights that support the client's licensing model. While support and training will be provided, proactivity, self-sufficiency, flexibility in adaption to changing environments and a strong work ethic are vital.,

• Fluent English and German (written and spoken)
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical, problem-solving, and data analysis skills (Excel proficiency required).
• Proactive, self-directed, and adaptable with a commitment to continuous learning.
• Ability to work independently and as part of a team.
• Fluent written and spoken business-level proficiency in both English and German.
• Compliance or technical background (software, IT, cybersecurity, legal) OR sales experience with technical and compliance aptitude. Must be comfortable with compliance conversations
• Experience in software asset management (SAM), IT compliance, cybersecurity, or customer compliance.
• Relevant certifications (e.g., CSAM) are a plus but not required
  
  As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies ('PSCs'). All Associates must contract under PAYE arrangements through a Deloitte approved 'Employment Company' (aka 'umbrella company.')