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German speaking Customer Success Manager

Alderson Ltd, Cardiff

German speaking Customer Success Manager

Salary not available. View on company website.

Alderson Ltd, Cardiff

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 3 Nov | Get your application in today.

Closing date: Closing date not specified

Job ref: f3ecb5681f294775b2456650f69f1471

Location ref: Cardiff

Full Job Description

We're working with a market leading global eCommerce platform that powers some of the world's most iconic brands. This fast growing SaaS company is scaling rapidly and is now looking for a German speaking Customer Success Managers to join their team in London (3 days in the office per week).
What you'll be doing:
Own the success of clients in the DACH market, acting as a trusted advisor
Drive client strategy, retention and expansion
Collaborate cross-functionally with product, sales, and tech teams
Work with senior stakeholders at globally recognised brands

Fluency in German and English is essential
Experience in eCommerce is essential - whether in Customer Success, Account Management or eCommerce management / consultancy
Confidence managing a range of clients (ideally within SaaS or eCommerce tech)
A strategic mindset with strong commercial acumen
Excellent communication and relationship building skills

Be at the heart of international eCommerce expansion
Partner with leading retailers and brands across Europe
Work with a high growth SaaS platform backed by cutting edge tech
Strong package with bonus, commission, and RSUs on offer

Direct job link

https://www.jobs24.co.uk/job/german-speaking-customer-success-manager-127684091
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