General Sales Manager - Volkswagen

dedicated support for you and your family

• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options - just ask What you'll do day to day Lead, coach, and develop the Sales Executive team to achieve and exceed sales targets, conducting regular performance reviews and supporting their ongoing training and professional development. Build and maintain strong relationships with existing and prospective customers, acting as a key point of contact, understanding customer requirements, gathering market intelligence, and promoting new products, services, and special
  
  offers. Support the sales process from enquiry to completion by assisting with negotiations, agreeing commercial terms, coordinating pricing, delivery, and specifications, and helping to secure successful sales outcomes. Monitor sales performance and stock levels, oversee vehicles in production, liaise with internal departments to ensure customer expectations are met, and drive continuous improvement across the sales operation. Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. You will be able to demonstrate a strong understanding of the key success drivers essential to deliver consistently strong results in terms of business growth, net profit and cost control, together with high levels of employee and customer satisfaction. Whilst previous automotive experience will be a benefit, attitude and character are more important to
us.
• We will want to see that you have strong leadership abilities and deeply care about customer satisfaction and customer loyalty. A hands on leader and financially aware Ability to negotiate at all levels with strong leadership skills Motor Industry experience is preferable Ability to work to timescales effectively Keen eye for detail, good communication and a passion for delivering great customer service Strong industry knowledge Ability to work under pressure We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love
cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team