General Practice Assistant

Suttons Wharf Health Centre is seeking a motivated and proactive General Practice Assistant (Clinical & Administrative) to join our busy and supportive team. This is a varied and rewarding role combining hands-on clinical support with administrative and care coordination responsibilities. The postholder will support clinicians in delivering high-quality patient care while also playing a key role in proactive population health management, including recalls, searches, and patient pathway coordination. This role is ideal for someone looking to develop a career in primary care within a modern, forward-thinking practice. The role consists of fixed hours of: Monday: 12-8pm Tuesday: 12-8pm Wednesday: 11am-7pm/12-8pm (alternating week to week) Thursday: 8am-4pm Friday: 8am-4pmMain duties of the job The role includes a balanced mix of clinical, administrative, and coordination duties, including: Clinical Duties

• Undertake basic clinical observations (BP, pulse, height, weight, BMI)
• Perform phlebotomy, including domiciliary visits where appropriate
• Carry out ECGs, urine testing, and other diagnostic procedures (following training)
• Support NHS Health Checks and new patient checks
• Assist with chronic disease monitoring (e.g. hypertension, diabetes)
• Act as a chaperone in line with practice policy
• Accurately record patient information in the clinical system
Administrative & Care Coordination Duties
• Process and code clinical correspondence
• Manage patient recalls and follow-ups (e.g. long-term conditions, screening)
• Run clinical system searches to identify patients requiring review
• Support delivery of QOF, IIF and enhanced services
• Coordinate referrals, appointments, and test results
• Maintain accurate and up-to-date patient records
• Prepare and pre-populate forms for GP review
• Support list management and population health initiatives
• The postholder will be expected to undertake the majority of duties normally associated with a Medical Administrator, together with other appropriate administrative responsibilities relevant to the role.
Team & Service Duties
• Work collaboratively within a multidisciplinary team
• Support community-based work where required
• Participate in audits and quality improvement (QI) projects
• Attend team meetings and training sessions
  
  Suttons Wharf Health Centre is a large, well-established practice serving a population of approximately 19,000 patients, working within a Primary Care Network covering around 55,000 patients.
We have a strong multidisciplinary team including:
• GPs and Clinical Partners
• Nurses and Healthcare Assistants
• Pharmacists
• Care Coordinators
• Administrative and reception teams
We are committed to continuous improvement, staff development, and delivering high-quality patient care.