General Manager - Wimborne

We're looking for an inspiring leader to be the driving force behind Kingston Lacy. The General Manager leads from the front, encouraging and empowering their team and covering a wide range of operations. In this role, you'll be turning strategy into reality. You'll build an inclusive culture where everyone can feel they belong, the people who work and volunteer here, the people who regularly visit and love it, and the people who've never been before and don't yet know that this place is for them too., Reporting to the Assistant Director of Operations, you'll be supported by national and regional specialists to deliver great experiences for visitors and look after our places. In this leadership role, you'll have the autonomy and independence to adapt our national strategy into local plans that respond to the local environment and context. You'll also be part of a dynamic wider General Manager community, committed to providing access to nature, beauty and history. You'll work with other leaders in the culture and arts sector and have an opportunity to be part of the National Trust's pioneering work in telling the unique stories of our places and growing our supporter base. What you'll be doing You'll manage several departmental heads, each with their own areas of focus such as the garden, visitor experience, curatorship, nature conservation, facilities, and the care of precious art and objects. You'll be working with regional teams covering commercial operations and the let estate, and with the Trust's internal consultancy: a flexible resource of specialist skills and expertise. You'll encourage your team to succeed across all their areas, and to build the funds to invest back into improvements and conservation work here. And you'll build plans for this place, working with others to give it a future that can benefit everyone. You'll provide inspirational leadership for staff and volunteers, and you'll inspire them to create the best possible all-round experience for everyone who visits. You'll manage risk and compliance, and you'll champion the conservation of nature, buildings and precious collections. You'll also be working with a wide range of partners and with the local community. As an 'expert generalist', you'll have a diverse remit. We have high visitor and revenue targets to meet, so you'll be experienced with finances, people and projects. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

With a wide range of skills in your toolkit, you'll need to demonstrate the following skills and experience:

• forward-thinking in your approach to balancing the needs of heritage, nature and people
• experience in driving visitor growth, particularly through outdoor experiences and creative programming
• proven success in developing and delivering long-term plans aligned to organisational goals and priorities
• experienced in leading varied operational teams
• confident in managing operational risk, understanding the fundamental need for compliance and knowing what it means to hold others to account
• a skilled communicator, who can build strong relationships within diverse teams, both internally and externally
• a leader for inclusion, who finds ways to create an inclusive culture
• understands how to manage budgets, generate income, and deliver financial targets
• a strong understanding of community engagement, with experience working in or with local communities to broaden access and attract diverse audiences
  
  The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.
The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

Salary: 55,000 - 60,000 dependent on experience, The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places