General Manager - Waterloo - KFC London

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing?

• Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we'd love from you:
• You lead from the front. You've managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos.
Keeping it real

Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you., A career with KFC offers much more than just fantastic earning potential. We reward hard work and achievement with amazing incentives and benefits including 25% staff discount, quarterly, performance-related bonus, profit sharing scheme (YUM Bucks), comprehensive training, excellent career advancement opportunities, private health care, life assurance, pension contribution scheme, income protection scheme, enhanced maternity pay, 28 days holiday (inclusive of bank holidays), increased holiday entitlement (dependent on years of service), Pick n Mix Benefits to convert them into your very own benefits plans that unique to you options including gym membership, health screening and travel insurance . KFC is also a very sociable company and we strive to incorporate our company value of fun whenever we can. KFC is a brilliant company, full of incredible people. We make great food, and we care about how we do it. We don't do things by halves at KFC. We come from Kentucky, and were founded by Colonel Harland Sanders. A real place, and a real person. Our food stays true to our roots, and to the founding principles that we were built on. So what you see is what you get. Namely authentic Kentucky Fried Chicken, real flavour and an unmistakeable Original Recipe taste. Others are welcome to try their hand at making fried chicken, but we know that we're the original and the best. We always strive to be as open, honest and responsible as possible. Trust and respect are of paramount importance in everything we do; from the way we deal with our partners, to the way we treat our colleagues and our guests. You need to sign in or create an account to save a job.

See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real.
• Pay rate: £38,000 - £42,000
• Quarterly BONUS that rewards the hustle
• Extra holiday - more time to recharge
• Life assurance - we've got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps
KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you.