General Manager - Hook

Are you ready to lead a vibrant, people-first venue where great food, warm service and a real sense of place come together? At The Wellington Arms in Hook, we're looking for an inspiring General Manager to take the reins and deliver standout experiences for guests and team alike. Leading a flagship countryside pub restaurant hotel renowned for seasonal food, boutique bedrooms and premium events.,

• Lead the team: Inspire, coach and motivate your front-of-house and kitchen teams to be their best.
• Drive performance: Take ownership of sales, costs and profitability to hit and exceed targets.
• Delight guests: Champion exceptional service and create memorable experiences that keep people coming back.
• Maintain excellence: Uphold the highest standards of hygiene, safety, compliance and food quality.
• Build the business: Grow covers, develop local relationships and bring fresh ideas to life.
  
  Experience: Proven success as a General Manager in a fast-paced, quality-driven hospitality venue.
• Commercial acumen: Confident with P&L, budgets, labour control and driving revenue.
• People leadership: A talent for recruiting, developing and retaining brilliant teams.
• Standards-driven: A sharp eye for detail across service, food, drink and the guest experience.
• Composure: Calm and focused under pressure, with a hands-on, can-do attitude.