General Manager

An opportunity has become available to join the team as a General Manager at RAF Northolt (west London) on a permanent, full-time basis. This role is responsible for soft FM and the operation of 4 catering outlets, Retail Bar & Coffee area and site cleaning. There are 4 small additional cleaning sites that would come under the General Manager's responsibility that are all within 10 miles of the primary site. The role is a 5 over 7 contract, however we will expect very few weekend shifts throughout the year and few late-night shifts.

• Security clearance and a full UK driving licence are essential. To be considered for this positon, you must have lived in the UK for at least the last 5 years. Key responsibilities: Be responsible for the day-to-day management of the site and the respective team Overall responsibility for quality and safety compliance on site Delivers on food and labour targets by using the applicable tools and processes to proactively lead financial outcomes,
operational indicators and behaviours Develops a tailored and balanced operating plan to achieve financial targets and meet the overall needs of the client Engages clients and key service users through ongoing and frequent interactions, meetings and account activities Monitor and evaluate site performance and productivity Identify opportunities at site level and investigate potential Provides ongoing opportunities for development, learning and recognition to engage and enable team members Ensures purchasing compliance, understands and accounts for all non-compliant spend, and achieves local and enterprise sustainability objectives Attend and report on operational / management meetings as required

Experience operating as a General Manager in a contract catering / facilities management business Previous MOD contract experience would be beneficial (not essential) A strong people manager, able to lead a team and collaborate with several client organisations Experience managing a P&L A strong commercial background

A salary of £48,000 - £53,000 (DOE), plus eligibility for bonus Pension scheme Life assurance Generous annual leave that increases in line with service, with the opportunity to buy extra Access to deals and discounts from many organisations Employee assistance programme, available for free 24/7 Access to a network of trained mental health champions A range of opportunities to attend in-house events and try out the culinary genius of our teams (we are a food business after all!)