General Manager

As General Manager, you'll take full ownership of the restaurant's day-to-day operation, leading from the front and ensuring the team consistently delivers an outstanding experience for every guest. You'll be responsible for:

• Leading, motivating and developing the management team and wider restaurant team.
• Delivering exceptional service standards and maintaining a welcoming, premium guest experience.
• Taking ownership of sales, labour costs, profitability and overall commercial performance.
• Driving performance against KPIs and identifying opportunities to grow the business.
• Building a positive, accountable culture where people feel supported and motivated to succeed.
• Recruiting, training and retaining great people, with a focus on developing future talent.
• Maintaining high standards across food, service, health and safety, and operational compliance.
• Working closely with the wider business to deliver company initiatives and support long-term growth.
  
  Proven experience as a General Manager, ideally within a premium, high-volume or branded restaurant environment.
• A strong track record of leading teams and delivering commercial results.
• Confident leadership skills, with the ability to develop managers and build a strong team culture.
• A hands-on approach and a genuine passion for hospitality and guest experience.
• Strong commercial awareness, including sales growth, labour management and cost control.
• Someone who thrives in a fast-paced environment and takes pride in running a successful operation.
  
  £50,000-£55,000 basic salary
• £65,000-£70,000 OTE, including performance-related bonuses
• Performance and menu-cycle bonus opportunities
• Guaranteed Christmas Day and Boxing Day off
• Ongoing training and clear opportunities for progression
• Annual salary reviews and opportunities to progress within a growing multi-site group
• Employee Assistance Programme
• Cycle to Work scheme
• Wagestream and access to hospitality and lifestyle discounts following probation