General Catering Assistant

You will assist the team in all aspects of food service, including preparing and serving food, hospitality support, baking, operating cashless till systems, and cleaning equipment as required. Duties include making sandwiches, light food preparation and baking tasks, washing pots and kitchen equipment, and supporting stock management. You will be expected to use your initiative to complete tasks efficiently and support the smooth running of the catering service. With an excellent eye for detail and high health and safety standards, you will ensure all food is handled in accordance with the standards set by our Food Safety & Quality Management System. Alongside this, you will be responsible for delivering and maintaining excellent stock control practices and carrying out and recording any checks required on behalf of the Chef Manager. Key Areas of Responsibility:

• Prepare and serve meals, snacks, baked goods, and drinks to customers.
• Support hospitality services, including the preparation and delivery of food for meetings and events.
• Carry out basic baking and food preparation duties as required.
• Operate cashless till systems and take payments accurately.
• Maintain high standards of customer service at all times.
• Wash pots, utensils, crockery, and kitchen equipment, ensuring cleanliness and hygiene standards are met.
• Clean all equipment, crockery, and cutlery as required.
• Support, operate, and provide service in areas including but not limited to serveries, retail outlets, and hospitality functions.
• Ensure all food is handled in accordance with the Food Safety & Quality Management System.
• Ensure all work is carried out in accordance with relevant Health & Safety legislation and Codes of Practice.
• Assist with stock control, storage, and rotation of raw materials and packaging.
• Carry out and record food safety and compliance checks as required.
• Participate in ongoing professional development and training, which may include off-site and occasional overnight travel.
• Ensure all materials are stored correctly within designated areas of the site.
• Embrace and actively participate in the Zero Harm culture., We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!,
• Ability to work as part of a team
• A flexible approach to working hours
• Supportive and collaborative attitude
• Willingness to learn on the job
• Holds Food Safety Level 2 (or willingness to achieve upon appointment)
• Honest and trustworthy
• Strong attention to detail with a proactive approach to hygiene and safety
Skills / Knowledge / Experience Required:
• Customer care and customer service experience, preferably in a catering or hospitality environment
• Confidence in communicating positively and professionally with customers and colleagues
• Experience or willingness to learn food preparation, baking, and hospitality service
• Ability to operate and understand EPOS and cashless till systems (cash handling knowledge beneficial)
• Strong problem-solving skills and ability to adapt to changing demands
• Ability to use initiative, prioritise tasks, and remain productive during quieter periods
• Ability to work independently and as part of a team
• A proactive, can-do approach with a flexible attitude toward duties, Food Safety Level 2 Certificate (required or willingness to achieve within probation period)
• Basic Food Hygiene and Health & Safety awareness (desirable)
• Allergen awareness training (desirable)
• Level 1/2 qualification in Catering, Hospitality, or Food Preparation (desirable)
• GCSEs (or equivalent), including English and Maths (desirable)
• Relevant on-the-job training or experience in a catering or hospitality environment (desirable)
• Basic IT skills to operate EPOS/cashless till systems (desirable)
Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .


• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week's enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme