General Assistant

We are looking for a friendly, reliable and customer-focused General Assistant to operate our newly opened café within the factory area at JCB World Headquarters. Working independently, you will be responsible for delivering excellent customer service, preparing and serving a range of food and beverages, maintaining high standards of cleanliness, and ensuring the café is fully stocked and ready for service each day. This is an exciting opportunity for someone who enjoys engaging with customers and takes pride in creating a welcoming café environment. Key Responsibilities

• Prepare and serve hot and cold beverages including barista-style coffees, teas and speciality drinks.
• Prepare and serve toasted sandwiches, light snacks, cakes and confectionery items.
• Operate the till and handle cashless transactions accurately.
• Maintain attractive food and beverage displays throughout the day.
• Monitor stock levels and communicate replenishment requirements.
• Ensure food safety, allergen and health & safety standards are followed at all times.
• Complete daily cleaning schedules and maintain a clean café environment.
• Open and close the café independently.
• Provide a warm, welcoming and professional service to all customers.
• Promote products and upsell where appropriate.
• Report any maintenance, equipment or operational issues to management.
  
  Essential
• Excellent customer service skills.
• Ability to work independently and manage workload effectively.
• Positive attitude and strong work ethic.
• Good communication skills.
• Basic food preparation experience.
• Understanding of food hygiene and safe working practices.
• Reliable and punctual.
Desirable
• Previous café, coffee shop or hospitality experience.
• Barista experience.
• Food Hygiene Certificate.
• Experience using tills and handling customer transactions.
  
  We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team. Madgex Design System Icon.Madgex Design System Icon.


• Monday to Friday working pattern.
• No evening or weekend shifts.
• Opportunity to be part of a new café opening.
• Supportive team environment.
• Training and development opportunities.
• Access to employee benefits and wellbeing programmes.