The Fundraising Assistant will be responsible for supporting the delivery of an exciting range of fundraising activities. You will provide excellent customer service to Queenscourt Hospice supporters and use your exceptional administration and organisational skills to aid the smooth running of the fundraising team. You will be a great team player, armed with excellent organisational skills and a positive, can-do attitude. You will provide outstanding supporter care and as first point of contact for our supporters you will need to be a confident communicator with the ability to build personable and effective relationships. The post holder will regularly liaise with patient and families, both face-to-face and in writing who may be distressed due to emotional circumstances. The Fundraising Assistant position is a forward-facing role within Queenscourt Hospice, serving as a vital anchor to support the fundraising team in achieving the organisation's fundraising objectives. The post holder will also liaise with staff and volunteers of Queenscourt, corporate bodies and members of the public. They will be a proactive, well organised team player, with a systematic approach to their work and have excellent attention to detail. Within this role, there will be a requirement for social contact with patients and/or patient families. Some out of hours working is essential in this role.

Queenscourt Hospice is an independent charity that provides free, specialist palliative care for the people of Southport, Formby and West Lancashire. We care for patients with advanced progressive, illnesses, helping them to achieve the best possible quality of life.

• 28 days annual leave plus Bank Holidays, rising to 29 and 30 at respective 5 and 10 year anniversaries
• We recognise NHS service in respect of holidays, sickness and salary
• We support NHS Pensions contributions for those with eligibility
• Enhanced maternity, Paternity, adoption and shared parental leave
• Occupational sickness scheme
• Access to offers and discounts (including Blue Light Cards)
• A comprehensive induction program with ongoing training and development
• Career progression opportunities
• Access to 24/7 Employee Assistance program (EAP)
• Free on-site parking
• Supportive, employee focussed policies along with a wealth of wellbeing initiatives
• Working in a modern, bright, and welcoming environment
• Subsidised staff meals
• Staff receive excellent support and supervision from our management team