Front Office Supervisor

Lead by example - ensure Front Office team members uphold department standards throughout your shift
Deliver exceptional guest experiences from arrival to departure, making every moment special
Train and develop the team to meet The Collections standards and evolving business needs
Maintain consistency and excellence in service, ensuring a smooth and welcoming atmosphere

The ability to lead from the front - organise, inspire, and motivate your team to deliver excellence
The confidence to tackle daily operational challenges and have a solution-focused mindset
A track record of being able to create outstanding guest experiences in a high-expectation environment
Drive efficiency and high standards in a fast-paced, quality-driven setting
Experience of overseeing Rooms Division operations, ensuring seamless service and exceptional results

BE RECOGNISED AND REWARDED -
As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as -
Access to career development training from day one
Discounts on food & beverage and hotel stays
Discounted leisure membership
Free GP virtual appointment service
24/7 wellbeing helpline
NEST pension scheme
Social Club
Staff appreciation events
Monthly and end-of-year awards

GROW WITH US -
As a Celtic Collection employee, you will be able to say -
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY