Front Office Supervisor

Front Office Supervisor

• Hilton


• View all jobs


• Newcastle


• £13.71 per hour


• Permanent


• Full-time


• 19 hours ago

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! - At Hilton Newcastle we grow as "one", with the feeling of learning something new every day, genuinely helping and supporting one another. We are exceptionally proud of what we do here, from delivering the highest level of service to our guests, to giving a sense of stability and leadership to our colleagues, providing the best experience than any other hotels in the north east.

Please note, shift times vary from 7am - 11pm including weekends.

A WORLD OF REWARDS

• Salary: £13.71 per hour


• Free and healthy meals when on duty


• Grow your Career!


• Personal Development programmes designed to support you at every step of your career


• A chance to make a difference through our Corporate Responsibility programmes


• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)


• High street discounts: with Perks at Work


• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)


• Discounted dental and health cover


• Free Parking (depending on availability)


• Discounted Taxi when public transports are not available


• Modern and inclusive Team Member's areas

You will join the Front Office team, working in the Reception area of the hotel.

You enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests' queries and complaints, and creating memorable experiences for our guests and colleagues.

Are you an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem solving skills? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay

#s1-Gen

Please note, shift times vary from 7am - 11pm including weekends.
A WORLD OF REWARDS
Salary: £13.71 per hour
Free and healthy meals when on duty
Grow your Career!
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( )
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Free Parking (depending on availability)
Discounted Taxi when public transports are not available
Modern and inclusive Team Member's areas
You will join the Front Office team, working in the Reception area of the hotel.
You enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests' queries and complaints, and creating memorable experiences for our guests and colleagues.
Are you an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem solving skills? Then this is the job for you!
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay