Front Office Manager

Salary not available. View on company website.

Klarent Hospitality, Bristol

Posted today, 9 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: af47a24f974f4ab797acff40291a3b1f

Location ref: Bristol

Full Job Description

Supervise and coordinate front office staff
Ensure high levels of guest or client satisfaction through prompt and courteous service
Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
Manage scheduling, training, and performance of front office team
Maintain office supplies and appearance of the front desk area
Handle customer inquiries, feedback, and complaints professionally
Prepare and manage budgets, reports, and other administrative tasks

We have an exciting opportunity for a Front Office Manager to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
Proven experience as a Front Office Manager or in a similar customer-facing role
Strong leadership, organizational, and multitasking skills
Excellent verbal and written communication abilities
Proficient in MS Office and front desk software (Property Management Systems and ONQ)
Ability to remain calm under pressure and solve problems effectively
High level of commercial awareness and sales capabilities

This Hotel is proudly managed by Klarent Hospitality.

https://www.jobs24.co.uk/job/front-office-manager-127553826