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Front Office Host / ess

Hyatt Corporation, City of Westminster

Front Office Host / ess

Salary not available. View on company website.

Hyatt Corporation, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 11 Oct | Get your application in today.

Closing date: Closing date not specified

Job ref: 5314615ccdb6445984f0c7068c53c526

Location ref: City of Westminster

Full Job Description

  • Create a warm and welcoming first impression for every guest from the moment they arrive.
  • Deliver efficient and seamless check-in and check-out experiences.
  • Respond confidently to guest enquiries, sharing helpful information about the hotel and local area.
  • Manage room assignments and reservations with accuracy and attention to detail.
  • Work closely with colleagues across the hotel to ensure guest requests are handled smoothly.
  • Maintain a professional,organisedand inviting Front Office environment.
  • Uphold Hyatt brand standards and contribute to a consistently exceptional guest experience.
  • Build positive guest relationships and help create memorable stays through outstanding service.

    We are looking for a friendly and professional individual with excellent communication skills and a commitment to delivering exceptional guest experiences. You will beorganised, detail-orientedand confident working in a fast-paced environment.
    • Previous experience within a hotel front office environment would be beneficial. Familiarity with hotel management systems and strong computer skills are also advantageous.

    Hyatt Regency London Stratford and Hyatt House London Stratfordare located inthe vibrant Stratford area of East London within Westfield Stratford City, one of Europe's largest urban shopping and entertainment destinations. Together, the hotels offer 350 contemporary guestrooms and suites along with 14 versatilemeetingand event spaces. The property welcomes a diverse mix of business and leisuretravellersand is within walking distance of Queen Elizabeth Olympic Park and the London Stadium. Dining experiences includeElondiRestaurant & Bar, offering modern British dishes influenced by the vibrant spirit of East London and made with locally sourced ingredients. Colleagues work in a dynamic and fast paced environment supporting both short stay and extended stay guest experiences in one of London's most vibrant and fast evolvingneighbourhoods., At Hyatt, our purpose is to care for people so they canbetheir best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels andall inclusiveresorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
  • Free meals on duty
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Uniform provided and laundered complimentary
  • Headspace membership and access to our Employee AssistanceProgramme
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

Direct job link

https://www.jobs24.co.uk/job/front-office-host-ess-127570906
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