Front of House Team Member
The Steamhouse, Royal Leamington Spa, Warwickshire
Front of House Team Member
Salary not available. View on company website.
The Steamhouse, Royal Leamington Spa, Warwickshire
- Part time
- Permanent
- Onsite working
Posted 6 days ago, 31 Jul | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: fc02c1a937ba4cebae95981757ddf6d6
Location ref: Royal Leamington Spa, Warwickshire
Full Job Description
As a Front of House Team Member, you'll be at the heart of the customer experience. From preparing our signature filled bagels and serving specialty coffee to creating a welcoming atmosphere, this Front of House Team Member role is all about energy, teamwork, and delivering exceptional service.
The ideal Front of House Team Member is confident, friendly, and passionate about hospitality, with a strong focus on quality and customer care.
Why Join Us?Work in a Positive Team Environment
Be part of a collaborative and supportive team that values passion, personality, and hard work.
Growth Opportunities
As we continue to grow, there will be opportunities for development and progression within The Steamhouse.
Amazing Products
Work with premium ingredients, fresh bakery products, and quality coffee every day.
Employee Perks
20% staff discount across all venues
Complimentary hot drinks during shifts
Access to our employee wellbeing app, Wisdom
Ongoing training and development opportunities
Key ResponsibilitiesCustomer Experience
Deliver friendly, welcoming, and professional customer service
Serve guests confidently at both table and counter service
Help customers with product recommendations and menu knowledge
Ensure every customer has a positive experience
Food & Beverage Preparation
Prepare food items, including our signature filled bagels, to company standards
Ensure all food and drinks are presented to high quality standards
Support food prep and service readiness throughout the day
Order Fulfilment & Service
Process customer orders accurately using the till system
Deliver food and drinks efficiently and professionally
Clear tables and maintain a clean customer environment
Teamwork & Operations
Work collaboratively with both front and back of house teams
Support different areas of the business when required
Maintain high standards of cleanliness, hygiene, and food safety, A successful Front of House Team Member consistently delivers excellent customer service, prepares food and drinks to a high standard, maintains cleanliness and hygiene, and contributes to a positive, energetic team environment.
Experience in hospitality, customer service, or café environments preferred
Positive attitude and strong communication skills
Ability to work efficiently in a fast-paced environment
Passion for food, coffee, and delivering great service
Reliable, organised, and a strong team player
Since 2016, The Steamhouse has built its reputation around bagels, espresso, and doughnuts, creating vibrant spaces where customers and teams feel at home. We're now looking for an enthusiastic Front of House Team Member to join our team and help deliver the Steamhouse experience.