Front of House Supervisor

We are currently recruiting for experienced and motivated Assistant Restaurant Manager to join our team at one of our conference venues in Birmingham B4 7ET.
This is a permanent position working 40 hours per week on a rota basis.
Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.
This is a fantastic opportunity for someone with a passion for hospitality who enjoys leading by example in a busy, customer-focused environment. Working alongside the Restaurant Manager, you'll help deliver an exceptional food and beverage service across the restaurant, hospitality and conference facilities, while supporting the development of the front of house team.
You'll be part of a varied operation serving around 300 guests each day, offering everything from breakfast and fine dining to finger buffets, hot buffets, canapés, table d'hôte menus and private dinners. No two days are the same.
What you'll be doing:
+ Supporting the day-to-day running of the restaurant and hospitality service
+ Leading and motivating the front of house team to deliver outstanding customer service
+ Assisting with private dining, conferences, functions and events
+ Supporting stock control, ordering and food safety compliance
+ Training and developing team members while maintaining high service standards
+ Assisting with duty management responsibilities and evening functions when required

+ Previous experience in a supervisory or management role within hospitality
+ Excellent customer service and communication skills
+ Experience working in a fast-paced restaurant, hotel or conference venue
+ A hands-on approach with the ability to lead and inspire a team
+ Good knowledge of food safety and health and safety practices
+ Flexibility to work a variety of shifts, including occasional evenings
If you're passionate about delivering exceptional hospitality and are looking to take the next step in your management career, we'd love to hear from you.

+ Our working hours are some of the best you'll find in catering - we are strong believers in work-life balance
+ Our working environment is fun and inspiring, with excellent career development opportunities
+ Craft Works - Free craft-focused career development training programme
+ Paid training bespoke to you
+ Access to our Employee Assistance Programme- your wellbeing is very important to us
+ Online employee benefits scheme - monetary savings on everyday items!
+ Your Birthday off every year after 1 years' service.
+ Enhanced Maternity Pay
Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind. From each and every person in our catering teams, to our operations and central support teams - everyone at has a voice.
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