French Customer Services Advisor

French Customer Services Advisor

Date: 2026-08-22

Location: Milton Keynes, Buckinghamshire, GB, MK9 3

Application Deadline: 2026-09-20T22:19:25.797

Job Title

French Customer Services Advisor

Workplace and Employment Details

• Office based in Milton Keynes


• Temporary to Permanent role


• Hourly rate: £15.14 per hour

The Role

This is a bilingual customer service role that requires fluency in both French and English. You will be supporting a global customer base, so excellent communication skills in both languages are essential. We are seeking an experienced, articulate individual who is passionate about delivering outstanding customer service. While previous experience in a similar role is preferred, it is not essential. As the first point of contact for customers from around the world, you will be working in a fast-paced, high-volume, and supportive customer experience centre. Your role will be key in ensuring every customer receives exceptional service, first time, every time.

• Taking inbound calls/emails/Live chat messages from customers who want to place an order or have a query about an "in progress" order


• Informing customers of deals and discounts available


• Helping with all ad hoc enquiries, e.g., where's my order, how much is delivery, returns policy, cancellations, and complaints

Probation and Permanent Employment

During the 3-month probationary period, you will work through Tate Recruitment on a timesheet basis (weekly pay). There will be no further probationary period upon you being made permanent, and you will be rewarded with the company benefits from Day 1. This role is office based during the 3-month probationary period but once you go permanent, you can apply for a hybrid arrangement.

Working Hours

• 8am-5pm or 9am-6pm with rotational weekends

Permanent Package

• Salary: £30,900 per annum


• You can apply for hybrid working after completing your probation period


• Overtime available


• 28 days holiday, inclusive of Bank Holidays (increases with length of service)


• Reward Vouchers


• 50% Discount


• Cycle to Work Scheme


• Access to discounted gym membership


• Health Shield Cash Plan


• Life Assurance


• Fun, interactive break-out areas filled with pool tables, table tennis tables, vending machines, and free tea and coffee

Application Process

If you are interested, please submit your CV and we will contact you to discuss next steps.

#s1-Gen

French Customer Services AdvisorOffice based in Milton Keynes Temporary to PermanentHourly rate: £15.14 per hour The Role This is a bilingual customer service role that requires fluency in both French and English.You will be supporting a global customer base, so excellent communication skills in both languages are essential.We are seeking an experienced, articulate individual who are passionate about delivering outstanding customer service. While previous experience in a similar role is preferred, it is not essential. As the first point of contact for customers from around the world, you will be working in a fast-paced, high-volume, and supportive customer experience centre. Your role will be key in ensuring every customer receives exceptional service, first time, every time. Taking inbound calls/emails/Live chat messages from customers who want to place an order or have a query about an "in progress" orderInforming customers of deals and discounts availableHelping with all ad hoc
enquiries i.e., where's my order, how much is delivery, returns policy, cancellations, and complaints During the 3-month probationary period, you will work through Tate Recruitment on a timesheet basis (weekly pay). There will be no further probationary period upon you being made permanent and you will be rewarded with the company benefits from Day 1.This role is office based during the 3-month probationary period but once you go permanent, you can apply for a Hybrid arrangement. Working hours: 8am-5pm or 9am-6pm with rotational weekends The Permanent Package Salary: £30,900 per annumYou can apply for hybrid-working after completing your probation periodOvertime available28 days holiday, inclusive of Bank Holidays (increases with length of service)Reward Vouchers50% DiscountCycle to Work SchemeAccess to discounted gym membershipHealth Shield Cash PlanLife Assurance Fun, interactive break-out areas filled with pool tables, table tennis tables, vending machines, and free tea and coffee. If
you are interested, please submit your CV and we will contact you to discuss next steps.