Food Service Assistant

Are you passionate about food, enjoy working with people and take pride in delivering excellent customer service? We are looking for a friendly, enthusiastic and reliable Food Service Assistant to join our team at the prestigious Shell Centre in Waterloo, London. You will play an important role in delivering a fantastic food service experience, supporting the preparation, presentation and serving of food and beverages while ensuring our customers receive a warm, friendly and professional service. Working as part of a busy catering team, you will help maintain high standards of food quality, cleanliness, hygiene and customer satisfaction. If you enjoy a fast-paced environment and take pride in making a positive difference to customers every day, we'd love to hear from you! What you'll do:

• Assist with the preparation, presentation and service of food and beverages, ensuring all products are served to the required standards.
• Provide a friendly, welcoming and professional customer experience, responding positively to customer requests, feedback and queries.
• Ensure food is prepared and handled safely, paying particular attention to allergens and customers' special dietary requirements.
• Replenish food, beverages and equipment throughout service, ensuring service areas remain fully stocked and presentable.
• Maintain excellent standards of cleanliness and hygiene, including the cleaning of utensils, equipment and work areas.
• Support stock control, minimise food waste and help identify opportunities to improve sales and service.
• Assist with the setup, service and clearing of hospitality functions and special events when required.
• Work collaboratively with colleagues, chefs and management to ensure smooth daily operations and a positive team environment.
• Follow all company and client policies, particularly those relating to health and safety, food hygiene, COSHH, fire safety and safe working practices.
• Attend relevant training and team meetings, and report any accidents, incidents, near misses or customer feedback to management.
  
  Previous experience in food service, catering, hospitality or a similar customer-facing environment.
• Experience handling and preparing food safely.
• Excellent customer service and communication skills.
• A friendly, positive and helpful approach.
• Good understanding of health and safety and food hygiene practices.
• Ability to work effectively as part of a team in a busy environment.
• High standards of personal hygiene, presentation and professionalism.
• A reliable and flexible approach to work.
Desirable:
• Basic Food Hygiene Certificate.
• Experience working in an environment where food safety, compliance and service standards are essential.
  
  Working with Sodexo is more than a job; it's a chance to be part of something greater.
  
  Extensive Employee Assistance Programme, including legal and financial advice and support with personal or work-related challenges.
• Access to a 24-hour virtual GP service.
• Sodexo Discounts Scheme, offering fantastic savings across popular big-brand retailers.
• Pension Plan to help you save for your future.
• Learning and development opportunities to support your career progression.
• Bike to Work Scheme.
• Enhanced Sodexo UK & Ireland benefits and leave policies.
• Free use of the on-site gym and free meals while on shift.
Ready to be part of something greater? If you are passionate about food, enjoy working with people and want to be part of a fantastic team delivering great service every day, we'd love to hear from you!