Food Service Assistant

Food Service Assistant - HMP BirminghamLocation: HMP Birmingham, B18 4ASContract: Permanent. full-time, 40 hours per week, pedominantly Monday to Friday (but some occasional weekends to cover holidays)Shifts: 07:00 and 15:30 (with 30 minutes unpaid break); No evening shiftsPay rate: £12.30 per hourJob Ref: 637299
Aramark UK is looking for a friendly and proactive Food Service Assistant to join our team at HMP Birmingham (B18 4AS). If you enjoy delivering great customer service, keeping busy, and working in a role where every day feels rewarding, this could be the perfect opportunity for you.
This is a fantastic chance to work in hospitality without sacrificing your work-life balance - with shifts between 07:00 and 15:30, your evenings are completely free.
Important: Due to the sector, you must have lived in the UK for the past 5 years, hold the legal right to work, and be able to pass full security vetting and DBS checks.
What you'll be doing
As a Food Service Assistant, you'll be a key part of our front-of-house experience. Your day will include:
- Preparing basic food items and serving meals, snacks, and beverages
- Providing warm, efficient customer service to everyone who visits the dining area
- Operating the till, handling cash and card payments, and completing financial records
- Stocking up, rotating stock, cleaning serving and dining areas
- Supporting both front-of-house and back-of-house teams where needed
Every day is varied, and you'll work closely with our General Manager and a supportive on-site team., We are also proud to be a Forces Friendly employer and hold the prestigious ERS Gold Award for our support of the Armed Forces community.
If you need adjustments or have questions, contact us at careers@aramark.co.uk.
Join us and be part of a team that helps everyone reach their full potential.
What you'll be doing
As a Food Service Assistant, you'll be a key part of our front-of-house experience. Your day will include:
- Preparing basic food items and serving meals, snacks, and beverages
- Providing warm, efficient customer service to everyone who visits the dining area
- Operating the till, handling cash and card payments, and completing financial records
- Stocking up, rotating stock, cleaning serving and dining areas
- Supporting both front-of-house and back-of-house teams where needed
Every day is varied, and you'll work closely with our General Manager and a supportive on-site team.
You'll thrive in this role if you have

Previous customer service and food service experience (ideally from running a café)
- Basic cooking experience for customers and Level 2 in Food Safety
- Residency in the UK for the past 5 years
- The legal right to work in the UK
- The ability to pass full security vetting and DBS checks
- A positive attitude and willingness to help wherever needed

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.
Reach for Remarkable

What we offer
- Full-time, permanent role - 40 hours per week (weekends as needed)
- £12.30 per hour
- Free meals on shift, free parking, gym access, and Blue Light Membership
- Access to our Employee Benefits app including:
- Online GP service
- Employee Assistance Programme
- Hundreds of discounts for supermarkets, retail, entertainment, and more
- Life assurance, pension contributions, and generous holiday allowance (with the option to buy more)
- Clear career pathways - we love to promote from within
- Excellent training and access to apprenticeships to grow your skills and confidence.