Food & Beverage Team Leader - Morpeth

Job Details

Food & Beverage Team Leader - Morpeth

Summary

We're looking for a Food and Beverage Team Leader to join us! The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.

Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job.

Salary: 13.25 per hour

Contract Duration: Fixed term until 31st August 2027

Working Hours: The hours advertised for this role is reflective of 12 months, however the actual hours you'll be required to work for this role are approximately 1380 across the term of the contract, depending on your start date. This averages to 30 hours per week, but you could work more days during the Spring/Summer and less in the Winter.

Interviews: W/C 5th October

For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video.

What you'll be doing

As a Team Leader, you'll be giving day-to-day support to your team, to make sure they're consistently giving great service to everyone who comes to the caf. This is a busy, lively place to work, so you'll need to be adaptable. Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive 'can-do' attitude and your desire to provide an outstanding service.

Using your excellent eye for detail, you'll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food or working in the pizza pod trailer, where fresh pizzas are made to order and cooked in a wood fired oven. You'll also be supervising the induction and training of colleagues, to help build a team that's dedicated to great service and to giving people a day to remember.

We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking for

No experience is needed, but we'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• ability to lead, support and develop a team
• confident dealing with a variety of situations including complaints
• willing to learn new skills

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.

Company

The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.

The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

Company info

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#s1-Gen

As a Team Leader, you'll be giving day-to-day support to your team, to make sure they're consistently giving great service to everyone who comes to the caf . This is a busy, lively place to work, so you'll need to be adaptable.Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive 'can-do' attitude and your desire to provide an outstanding service. Using your excellent eye for detail, you'll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food or working in the pizza pod trailer, where fresh pizzas are made to order and cooked in a wood fired oven.You'll also be supervising the induction and training of colleagues, to help build a team that's dedicated to great service and to giving people a day to remember. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• ability to lead, support and develop a team
• confident dealing with a variety of situations including complaints
• willing to learn new skills.
  
  We're looking for a Food and Beverage Team Leader to join us! The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us., The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.
The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

Salary: 13.25 per hour Contract Duration: Fixed term until 31st August 2027 Working Hours: The hours advertised for this role is reflective of 12 months, however the actual hours you'll be required to work for this role are approximately 1380 across the term of the contract, depending on your start date. This averages to 30 hours per week, but you could work more days during the Spring/Summer and less in the Winter. Interviews: W/C 5th October For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video., The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places