Food & Beverage Team Leader

Food & Beverage Team Leader

We’re looking for a Food & Beverage Team Leader to join us. This is a busy, lively place to work, so you’ll need to be adaptable. Your focus will be front of house, dealing directly with people and serving them food and drink. You’ll be giving day-to-day support to your team to ensure they consistently provide excellent service to everyone who visits the café.

Crucial to this role will be your love of working with people, a positive can-do attitude, and a desire to provide outstanding service. Using your eye for detail, you’ll ensure displays and signs are accurate and food is presented well. At times, you may need to help the kitchen team with preparing food. You’ll also supervise the induction and training of colleagues to build a team dedicated to great service and creating memorable experiences for visitors.

We’ll provide an induction tailored to the job, training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. The full role profile is available in the attached document. You don’t need to have all of the knowledge, skills, and experience listed in the profile; it is provided to give a full picture of what is possible in this role.

Key Responsibilities

• Provide day-to-day support to the café team to ensure consistently high service standards
• Front-of-house duties, including serving customers and maintaining a welcoming environment
• Supervise induction and training of colleagues
• Assist with food preparation as required
• Ensure displays and signs are accurate and appealing

Benefits

• Substantial pension scheme of up to 10% of basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet salary criteria)
• Perks at work discounts (gym memberships, shopping discounts, cinema discounts)
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme
• Flexible working where possible
• Employee assistance programme
• Free parking at most Trust places

For more information about the benefits we offer to support you, please read our package details. Internal applicants only for this vacancy.

Additional Information

• Location: Westerham, Kent
• Hours: 30 per week
• Salary: 13.25 per hour
• Contract type: Fixed Term Part Time (1560 hours per year to 27/04/27)
• Closing date: 03 May 2026

Application process: For this role, you will need to complete our online assessment instead of submitting a CV or traditional online application form. This will help us understand your strengths and provide more information about the role. The National Trust is committed to equality of opportunity and safeguarding in recruitment.

Contact and Accessibility

If you require an adjustment to the application process due to a disability or medical condition, please contact the recruitment team and we will support you as best as we can.

The National Trust believes in an inclusive culture where everyone belongs and reflects the diverse communities we serve.

#s1-Gen

eye for detail, you'll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.You'll also be supervising the induction and training of colleagues, to help build a team that's dedicated to great service and to giving people a day to remember.We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect

and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Internal Applicants only Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal, Leader to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: 30 per week Salary: 13.25per hour Duration: year contract Interview date: asap Potential start date:asapFor this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Chartwell, Mapleton Road, Westerham, TN16 1PSCompliance.Eligibility to Work in the UK13.25 per hour