Food & Beverage SupervisorCoulsdon

The successful candidate will play a key role in supporting the Food & Beverage Manager, overseeing daily operations and ensuring our guests and members receive excellent service., 1. Overseeing the day-to-day Food & Beverage operations, ensuring all departments run smoothly and efficiently. 2. Ensuring all team members consistently meet the hotel's product, hospitality and service standards. 3. Supervising, encouraging, training and developing the Food & Beverage team. 4. Leading shifts independently and ensuring the team is organised, prepared and working effectively. 5. Deputising for the Food & Beverage Manager in their absence, taking responsibility for operational decisions when required. 6. Ensuring all service standards are maintained throughout the restaurant, bar and function operations. 7. Handling guest feedback and complaints professionally, while empowering the team to resolve issues confidently. 8. Overseeing the setup, running and breakdown of functions, weddings, meetings and other events. 9. Ensuring all Food & Beverage areas are clean, organised and compliant with company policies and legal requirements. 10. Supporting stock control, deliveries, cash handling and daily closing procedures. 11. Ensuring opening and closing duties are completed correctly and to the required standard. 12. Working closely with other departments to ensure smooth communication and an excellent guest experience. About the Role: This is a varied, hands-on position within a busy hotel environment, covering restaurant service, bar operations, weddings, private functions and corporate events. We are looking for someone who can confidently take ownership of their responsibilities, lead by example and support the wider team. This role would suit an experienced supervisor who is ready to take on responsibility from day one, while continuing to learn and develop within the business. Bespoke Benefits… What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We are looking for an experienced, motivated and hands-on individual who is confident in their abilities, has strong leadership skills and can take initiative to ensure the smooth running of our Food & Beverage department., As a Food & Beverage Supervisor, you will be expected to deputise for the Food & Beverage Manager in their absence, taking responsibility for the smooth running of daily operations while leading, supporting and developing the team. The ideal candidate will have a minimum of 1 year's experience in a similar supervisory role, preferably within a hotel, restaurant or events environment. We are looking for someone who already has a solid foundation in Food & Beverage operations and is confident supervising a team, managing busy services and making decisions independently. While full training will be provided on our hotel procedures and standards, previous supervisory experience and the ability to take initiative are essential.

Food & Beverage SupervisorCoulsdon Manor Hotel and Golf Club Coulsdon Court Road, Old Coulsdon, Coulsdon, Surrey, CR5 2LL, Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only., Set in 140 acres of landscaped parkland, it is the tranquility of Coulsdon Manor that allows you to forget you are just 15 miles from the centre of London. The estate boasts a wonderful collection of rare trees gathered from all over the world by the Byron family. Originally built in 1850, the Manor House has been tastefully restored to its former glory. The beautiful country house retains many original features in addition to tastefully refurbished bedrooms. The Terrace Bar and adjecent Orangery Brasserie provides everything from light meals and snacks with an informal atmosphere in the daytime through to something a little more special in the evenings. A choice of four function rooms including the large Blenheim and Manor House Suites, both with their own terrace and private bar facilities, each accommodating up to 100 guests. Or simply take time out for yourself with a round of golf on the challenging 18-hole golf course We truly believe our people are our biggest asset and to reflect that we offer:

• Market leading Rates of Pay
• Anniversary Bonus
• Flexible Shifts, full and part time to fit around other commitments
• 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
• Full Training and Supervision Given
• Opportunity to gain recognised qualifications to help you progress
• Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
• Introduce a Friend Scheme worth £600+
• Anniversary weekend stay for you or to give as a gift to family or close friends
• Access to complimentary Mental Health & Wellbeing services
• Discounted Bespoke Hotel Stays, for you, your family and friends
• 50% off all Food & Beverage during Bespoke Hotel Stays
• A range of local in-house benefits
• & many more!
  
  We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends., Coulsdon Manor Hotel and Golf Club Coulsdon Court Road, Old Coulsdon, Coulsdon, Surrey, CR5 2LL