Food & Beverage Supervisor - Sheraton Heathrow Hotel

As a Food & Beverage Supervisor, you will oversee daily restaurant and outlet operations, support and coach associates, maintain quality and safety standards, and help create an environment where both guests and team members can thrive. You will be the go-to leader on shift, ensuring smooth service, operational readiness, and a collaborative team culture. What you'll do

• Lead, motivate, and support a team to deliver exceptional food and beverage experiences.
• Ensure seamless daily operations, including opening and closing procedures, stock management, and service delivery.
• Monitor guest satisfaction, proactively resolve concerns, and create memorable moments.
• Coach, train, and develop associates while promoting Marriott's service culture and values.
• Oversee daily restaurant and outlet operations.
• Maintain quality and safety standards.
• Support operational readiness across shifts.
• Foster a collaborative team culture.
  
  A passion for hospitality and delivering outstanding guest service.
• Previous food and beverage experience, ideally with supervisory responsibilities.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask in a dynamic environment while maintaining attention to detail.
• A positive, hands-on approach and a commitment to developing others.
• Eligibility to work in the UK - Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process
  
  At Sheraton, we believe in the power of We. For generations, our hotels and people have been part of communities around the world, creating places where everyone feels welcome and connected. That same spirit shapes our culture, where collaboration matters, every contribution counts, and we succeed by supporting one another. Whether you are welcoming a guest, supporting a colleague or helping your local community thrive, you have an important role to play.
As part of the Marriott International family, Sheraton offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you., When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


• Competitive rate of pay.
• Upsells and guest referral incentives.
• Complimentary car park.
• Complimentary uniforms and dry cleaning.
• Dental and eye care benefits.
• Paid meal break and free meals on duty.
• Learning and development opportunities.
• Discounts on hotel rooms and food and beverage.
Our award-winning culture Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.