Food and Beverage Manager

We're looking for an experienced and hands-on Food and Beverage Manager to lead the day-to-day running of our food and beverage operation.
You'll be responsible for delivering a high standard of guest service, leading and developing the team and ensuring food and beverage areas operate efficiently. You'll oversee staffing, service standards, stock and performance while working closely with the wider resort team to support an excellent guest experience.
Role highlights
Overall responsibility for the Food and Beverage operation
Leadership and development of the Food and Beverage team
Ownership of service standards, staffing and operational performance
Hands-on role supporting both guest experience and commercial performance
Ongoing opportunities to develop your hospitality and leadership skills, Lead the day-to-day Food and Beverage operation
Manage, support and develop Food and Beverage team members
Plan rotas and staffing levels in line with operational requirements
Maintain high standards of guest service across food and beverage areas
Monitor service standards and take action where improvements are required
Support the delivery of food and drink service during busy periods
Manage guest feedback and resolve concerns professionally
Oversee stock control, ordering and stock rotation
Monitor waste and support effective cost control
Ensure cash handling and transaction procedures are followed accurately
Support opening and closing procedures
Ensure food hygiene, health and safety and responsible service requirements are followed
Train, coach and support team members
Monitor team performance and address issues appropriately
Maintain accurate operational and compliance records where required
Work collaboratively with Kitchen and wider resort teams to support the guest experience
Identify opportunities to improve service, efficiency and operational performance

Essential
Previous experience within food and beverage, hospitality or a similar customer-facing environment
Experience leading or managing a Food and Beverage team
Strong customer service and communication skills
Strong organisation and time-management skills
Experience managing team performance and maintaining service standards
Confidence managing busy service periods and competing priorities
A proactive, professional and hands-on approach
Strong problem-solving skills
Good understanding of food hygiene, health and safety and responsible service requirements
Ability to work collaboratively with other departments
Desirable
Experience managing rotas and staffing levels
Experience with stock control, ordering and cost management
Experience monitoring budgets or commercial performance
Relevant food hygiene or hospitality qualifications
Previous experience within holiday parks, hotels, restaurants, leisure or a similar environment