Food & Beverage Manager

We are looking for a Senior Food & Beverage Manager to join the Food & Beverage department at LEGOLAND® Windsor Resort. We are looking for an individual who is passionate and committed to delivering exceptional experiences to our guests whilst striving to empower your team's day-to-day activity. Reporting to the Head of Department, the Senior Food & Beverage Manager will oversee the daily operation of a third of the Food & Beverage outlets within the resort and will be responsible for all aspects including P&L, guest satisfaction, high quality service and excelling food standards. Operational management of a combination of Quick serve restaurants and Catering/Refreshment outlets. This is a full time 40 hour per week position working weekends and weekdays. Job Responsibilities: Overseeing the operational management of the quick serve restaurants and coffee units, taking full P&L accountability. Delivering the KPI's for your area, as set by the Park Operations Director and Head of Food & Beverage each year. Ensuring your area consistently delivers or exceeds agreed targets for both exit surveys (Food Service) and mystery shopper reports. Delivering the agreed operating budgets for your area. Being responsible for the training, coaching and development of your team and leading with a hands-on approach. Ensuring strict compliance with all relevant food/health & safety legislation requirements, maintaining detailed and comprehensive records and delivering 5 Star EHO ratings as well as internal audit routines.

• Experience of working within a management role in the hospitality, restaurant, fast food or leisure sector. Experience in providing an excellent guest experience. Experience of working within a fast pace and high volume business. Experience of leading a team to achieve set KPIs. Hold a minimum of Level 2 Food Safety.
  
  Salary of up to £39,375 Generous annual leave that increases in line with service, with the opportunity to buy extra Life assurance and pension scheme Benefits app: access to 100s of discounts, free mortgage advice, cycle to work scheme, health cash plans, online GP appointments, and our Employee Assistance Programme (do not name the brand) FOOD! Opportunities to attend in-house events and try the culinary genius of our teams (we are a food business after all!) (depends on the role)