Food & Beverage Associate

As a Food & Beverage Associate in Rafters, you'll:
Deliver friendly, attentive and professional service to every guest
Take food and drink orders accurately and efficiently
Develop knowledge of our menus, specials and drinks offerings
Ensure restaurant areas are prepared and presented to the highest standard
Work closely with the kitchen and wider restaurant team to create seamless service
Help create memorable dining experiences that encourage guests to return time and time again

We're looking for a Food & Beverage Associate with a passion for hospitality and a genuine desire to create outstanding guest experiences. If you thrive in a busy restaurant environment and enjoy meeting new people every day, we'd love to hear from you., Experience within a restaurant, hotel or hospitality environment
A passion for delivering excellent customer service
Confidence in engaging with guests and building rapport
A flexible approach and willingness to support the wider team
A professional appearance and positive attitude
A commitment to our YES, WE CAN culture
The ability to stay calm and organised during busy service periods

Why You'll Love Being Part of Our Team
As one of our Hospitality Heroes, you'll enjoy:
Career development and training from day one
Generous discounts on dining and hotel stays across The Celtic Collection
Reduced membership to our award-winning leisure facilities
Free virtual GP access
24/7 wellbeing support
NEST pension scheme
Vibrant Social Club & staff appreciation events
Monthly and annual recognition awards
We don't just value our people, we celebrate them.
Grow With Us
When you join us, you become part of something bigger. Our team members say:
"I'm supported, trained and trusted to be my best."
"I'm encouraged to learn, grow and try new things."
"I feel valued, included and part of a positive, welcoming team."
"I know our ambition and I help deliver it every day."
Here, you'll do more than work. You'll build a career you're proud of.
Recruitment Information
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.