Food & Beverage Assistant Manager - Henley-on-Thames

As Food & Beverage Assistant Manager, you'll work alongside the Food & Beverage Manager to help lead a welcoming, high-quality food and drink operation. From supporting day-to-day activities to helping shape the visitor experience, you'll play an important role in ensuring every customer receives a warm welcome and excellent service.
You'll support the smooth running of our food and beverage outlets, maintaining high standards across service, presentation, food safety and customer care. With a keen eye for detail, you'll continuously look for ways to improve our offer, enhance the visitor experience and help the team deliver their best every day.
People are at the heart of what we do, and you'll help create a positive and inclusive environment where colleagues can thrive. You'll support recruitment, induction and training, helping to develop team members' skills and confidence. You'll also ensure that all relevant legislation, food safety requirements and National Trust policies are followed.
Working closely with the Food & Beverage Manager, you'll contribute to achieving financial targets by supporting efficient use of resources, driving sales opportunities and delivering great customer service. You'll help ensure that our operation is commercially successful while remaining true to the National Trust's values and commitment to quality.
We'll provide a role-specific induction, along with training in food safety, allergens and any other areas needed to help you succeed. You'll also have access to a wide range of learning and development opportunities, allowing you to continue growing your skills and career with the National Trust.

We'd love to hear from you if you're:

used to achieving outstanding customer service in a similar environment.

a good leader of people, skilled in setting personal objectives and giving feedback.

experienced with budgets to increase income and control costs (including managing stock and waste).

a people person, with a friendly attitude and great communication skills.

aware of health and safety compliance.

Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us., The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.

The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours: 37.5 hrs a week, 5 days a week including weekends and bank holidays

Salary: 28000 per annum
There is no public transport directly to the property so you will need your own means of transportation., The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places