Food & Beverage Assistant Manager

Alton Towers Resort is seeking Food & Beverage Assistant Managers to drive excellence across our hotel restaurants This role is ideal for someone who enjoys leading teams, delivering excellent guest service, and ensuring efficient, high-quality restaurant operations. You will work alongside the Hotel Food & Beverage Manager to oversee daily activities, maintain service standards, and support a motivated and high-performing team. Working at Alton Towers offers a unique and exciting environment, with the energy of a world-famous resort and the chance to create memorable experiences for hundreds of guests every day. A day in the life of a Food & Beverage Assistant Manager... Oversee the daily operation of the hotel restaurants, ensuring they are ready for service and delivering excellent guest experiences. Manage escalated guest queries or complaints and maintain high service standards Monitor performance against KPIs, support initiatives to drive sales, and control costs, stock, and
waste Ensure compliance with Food Safety and Health & Safety standards Support recruitment, training, development, and performance management of team members

You'll be set up for success if you have: Experience in a Food & Beverage leadership role, ideally across multiple restaurants Background in high-volume restaurant or quick-service environments Hands-on, organised, and confident leading teams in a fast-paced setting Flexible to work evenings, weekends, and a variety of shifts

Full-time, permanent role with a salary of £29,000 per annum Merlin Magic Pass - free tickets for you and your family across Merlin Entertainments attractions (worth £1000+) On-site discounts across Merlin attractions Benefits app with hundreds of discounts, plus access to online GP appointments, mental health support, and an Employee Assistance Programme Excellent development opportunities, both internally and across 400+ UK locations Generous annual leave Free on-site staff parking