FOH Team Member - The Embankment - Bedford, Bedfordshire

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering. Front of House duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member
  
  Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us
  
  Set on the banks of the River Great Ouse, The Embankment Hotel Bedford combines boutique bedrooms, seasonal food, expertly crafted drinks and one of Bedford's best riverside terraces. Built in 1891 and restored with modern comfort and character, The Embankment has become one of Bedford's most loved spots for relaxed dining, weekend stays, celebrations and private events.
  
  £8.80 - £12.71 p/h + tips
• 28 days holiday - pro rata depending on hours worked
• Company Pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• 50% off food on shift
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• Career development programme
• 30% dining discount of all managed houses
• Great working environment and great prospects!