Floortender - The Cocktail Club - West Midlands

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The Cocktail Club, Bilston, City of Wolverhampton

Part time
Permanent
Onsite working

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Posted 2 weeks ago, 14 Jun | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 3a4b8770c5c04fe9a8c181d2f7cab574

The Cocktail Club

Full Job Description

Greet and welcome guests as they arrive, providing a warm and friendly first impression.
Serve drinks and food to customers on the floor, taking orders, and ensuring timely delivery.
Maintain a clean and organized seating area, clearing empty glasses, plates, and trash as needed.
Engage with guests, providing information on menu items, drink specials, and promotions.
Anticipate guest needs and promptly address any inquiries or requests.
Collaborate with the team to ensure smooth and efficient service.
Uphold all safety and hygiene regulations, including responsible alcohol service guidelines.
Assist with setting up and breaking down the bar and seating areas before and after service.

Excellent customer service and communication skills, with the ability to interact with any guest.
Strong multitasking abilities to handle various tasks simultaneously during peak business hours.
Friendly and outgoing personality with a genuine desire to create a positive guest experience.
Knowledge of responsible alcohol service and legal drinking age requirements.

We are The Cocktail Club, where the party's OFF THE HOOK and the team are straight up LEGENDS. Leave your inhibitions at the door and get ready for mind-blowing cocktails, epic vibes, and permission to let loose. EVERYONE. WELCOME. ALWAYS., We Start at the Bar - At Nightcap, we make every decision based on what is right for our bars. This ensures our choices are practical, guest-focused, and truly reflect our business. It's all about staying grounded in real experiences to drive our success.
Proud AF -Taking pride in our work means striving for excellence and being dedicated to success. At Nightcap, we encourage our teams to bring their passion every day, delivering world-class service and creating unforgettable experiences for our guests.
Become Your Best Self - At Nightcap, we thrive on personal development of each other. We encourage our teams to seek growth, improve their skills, and enjoy the journey. It's about becoming the best version of yourself while having fun along the way.
Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success. At Nightcap, we focus on results and make sure we follow through on our promises.
People Are Everything - At Nightcap, we know our people are our greatest asset. We focus on creating an inclusive environment where everyone feels heard, valued, and supported. Because at the end of the day, it's our people who make all the difference.

Earn as you learn - with skill based pay we will increase your hourly rate as you develop new skills.
Your dedication to the customer experience will be rewarded with a generous service charge.
An amazing 50% discount on food and drink across all our awesome venues.
Deals and discounts with a wide range of businesses through our discount portal.
Early access to your pay through Wagestream.
10,000 life assurance to support your loved ones if the worst happens.
Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
Training and development opportunities. We're invested in your success during your time with us!
Fun and vibrant working environment with a fantastic team.

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Direct job link

https://www.jobs24.co.uk/job/floortender-the-cocktail-club-west-midlands-125249082

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