Floor Staff

The ideal candidate will be dedicated to upholding The Ritz London standards in maintaining guest rooms and public areas under their responsibility. As a Floor Supervisor, responsibilities involve preparing room lists for room attendants, ensuring all rooms and corridors meet cleanliness standards, identifying any faults or maintenance needs, and supervising room attendants and house porter teams. Additionally, Floor Supervisors will collaborate with the Front Office to uphold consistent procedures and room standards for all of our guests, including VIP clients.

Relevant experience in a 5

• property is essential
Excellent customer service skills and team supervision skills Thorough knowledge of Housekeeping procedures and tasks Possess the ability to work under pressure and have strong organisational skills Great command of the English language, both spoken and written Display a polite and professional attitude to internal and external guests OUR BENEFITS

Highly competitive salary within the luxury London Hotel sector Instant reward and recognition scheme 28 holidays (including bank holidays) Learning & Development opportunities Employee discount scheme for Ritz goods and external providers Free laundry service for tailored uniform Complimentary meals on duty Social events and activities Season ticket loan CODE Hospitality App Wellness treatments: massage, chiropody and more Pension scheme Employee mental health assistance helpline Employee Introductory Scheme (£600) Training Fund Assistance
• London
• United Kingdom
• Floor Staff