Floating Support Worker

As a Floating Support Worker, you'll play a vital role in supporting services where extra capacity is needed, working across different locations including Exeter, Somerset, Mendip, and Weymouth. This is a varied and dynamic role, offering the opportunity to work across supported housing and outreach services, with no two weeks looking the same.

You'll work directly with people who have a range of support needs, building positive, professional relationships and providing person-centred, trauma-informed support. This includes offering practical help, promoting independence, and responding flexibly to individual circumstances in a fast-paced environment.

This role is ideal for someone who enjoys variety, is well organised, and can adapt to changing priorities and locations. You'll need to be a driver with access to your own vehicle and business insurance, and be comfortable working flexibly, with rotas provided two weeks in advance and occasional last-minute changes handled considerately.

What you'll be doing:

- Give clients advice and information, providing an enabling service so that they can be signposted to, and access appropriate services.
- Maintain client records, so they are accurate and fully updated at all times.
- Ensure all clients are provided with high-quality person-centred services which takes a strength-based and trauma-informed approach.
- Work collaboratively taking a multi-agency approach to safeguard clients.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined., As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work.
Ability to travel across the Southwest region, including projects based in Exeter, Somerset, Mendip, and Dorset.
Ability to work flexibly, including early mornings, evenings, and weekends when required.
As the role involves regular travel, we are ideally looking for candidates based within the Somerset area., Full driving licence and access to own car for work purposes.
- Willingness to travel around the Southwest to support our various projects and teams.
- Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for!, Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shop
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work, you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators

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