Floating Support Worker

This is a Floating Support Worker role where you will be responsible for delivering support to those who are experiencing homelessness and have been placed in temporary accommodation.

Our Caerphilly Homelessness Support service goes a long way in helping to tackle homelessness by giving opportunities to street homeless people who feel like there is no other option for them. This is a dynamic role where you will be out and about most of the time delivering the essential support needed to help people who have been placed in temporary, supported accommodation.

This is also a highly rewarding role where you can make a positive difference to someone's life by finding them somewhere to live as well as supporting them to engage with external services and agencies that can provide them with the much-needed support they require.

Day to day duties:

Manage a caseload of individuals in temporary accommodation
Travel to meet and support service users in accommodation or community settings
Build relationships and support goal setting and independence
Provide advice on housing, benefits, finances, health, and tenancy management
Complete assessments and support resettlement and ongoing tenancy sustainment
Work with external agencies and signpost to specialist services, including mental health and treatment support
Engage with individuals with complex needs, adapting approach as required
Support the aim of enabling independent living and tenancy sustainment

A passion to work with and enable people to live as independent a life as possible
A strong initiative and ability to work alone as well as being a great team player
Ability to deal with conflicting and difficult situations
You don't always need previous experience or qualifications. A good understanding of housing related support and welfare benefits, or awareness of issues faced by people at risk of homelessness would be useful in the role.

A full-time Floating Support Worker role, working across our temporary accommodation services within the Caerphilly homelessness service. The position is primarily Monday to Friday during office hours; however, some flexibility is required to meet the needs of service users.

Who are Codi Group?

Codi is a not-for-profit with a big heart and an even bigger mission. As Wales' largest provider of housing, care, and support, we're here to help people live well, feel supported, and rise to their full potential.

Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.

Our name says it all: 'Codi' means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.