Fleet Support Officer

Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week We're looking for a proactive Fleet Support Officer to join our Street Scene Fleet Management team at Birmingham City Council. This is a key role in ensuring our fleet operates efficiently, safely, and in full compliance with regulatory standards. You'll work closely with colleagues and external partners to maintain accurate records, support operational analysis, and help deliver cost-effective services that keep Birmingham moving. What you'll do...

• Coordinate and maintain essential maintenance documentation (PMIs, brake tests, defect logs).
• Keep statutory records up to date for tax, MOT, insurance, and licensing.
• Validate fuel card requests and monitor fuel transactions for accuracy.
• Assist with procurement activities, including raising purchase orders.
• Support insurance claims processing and incident reporting.
• Liaise with suppliers and service providers to resolve compliance issues promptly.
• Produce and analyse fleet data reports using Excel and Power BI.
• Ensure GDPR compliance when handling sensitive documentation.
• Administer hire vehicle approvals and monitor associated costs.
• Support monitoring of electric vehicle charging infrastructure.
  
  Understands vehicle compliance requirements (MOTs, O Licence, tax, insurance).
• Has experience managing insurance claims and analysing fleet data.
• Is highly organised, with the ability to prioritise tasks and meet deadlines.
• Communicates effectively with internal teams and external stakeholders.
• Is proficient in IT systems, including fleet management software, Microsoft Office, and DVLA portals.
  
  Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence.
There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

What we offer in return…
• Membership of West Midlands Pension Fund - with generous employer contributions
• Enhanced Holiday Entitlement - 30 days, increasing with length of service
• My Rewards Scheme - access to over 800 brands providing discounts and savings
• Health and wellbeing support - independent and confidential employee assistance and counselling
Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached. We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment., In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.