Fleet Specialist Hybrid - London

For the Fleet Specialist position, you'll have the opportunity to work across two main operational areas, with tasks allocated by the Team Lead based on business needs.

In our mechanical team, you'll focus on the maintenance and repair of our vehicles, keeping our scooters in excellent condition and providing crucial support to colleagues in the field.

In our in-field team, you'll use our vans to carry out different tasks around the London area, ensuring our operations run safely, smoothly and reliably for our riders.

Depending on daily priorities and workload, your Team Lead will assign you to one area or the other, giving you variety in your day-to-day while making sure we cover the most important operational needs.

Here are some of the tasks awaiting you as a Fleet Specialist:
Ensuring the logistics of collecting and deploying Voi scooters ️
Searching for and collecting damaged scooters
Replacing batteries so vehicles are always ready to ride
Performing quick on-site repairs of scooters
Diagnosing and repairing broken vehicles
Recycling and dismantling vehicles that cannot be repaired ️
Assisting with the acceptance, packaging and preparation of new vehicles and batteries arriving at the warehouse
Supporting our on-site team as needed - for example, identifying damaged vehicles, clearing parking spaces or setting up fallen vehicles
You'll work closely with a supportive team that shares knowledge and helps each other out.

Mandatory requirement - Driving licence: You must hold a full UK driving licence for at least 12 months, with no more than 6 points and no major offences, to meet our e-van insurance requirements. Licence checks will be conducted during the recruitment process. As part of the role, you will drive one of our company e-vans.
Good knowledge of your city and feeling comfortable driving there.
A responsible team player who can manage tasks independently and also enjoys working together with others.
Willingness to share knowledge, support colleagues and contribute to a positive, respectful team culture.
A practical, solution-oriented mindset - you like getting things done and helping the team reach its goals.
Comfortable navigating the city in a van in different weather and traffic conditions.
Ability to stay calm and courteous in stressful situations (e.g. poor parking, traffic).
A physical condition that allows you to safely handle and move scooters and batteries, using the equipment and support provided.
PLEASE NOTE: You may be required to go through a DBS Check for this role.

Why Voi?
Working at Voi is more than just a job; it's a personal Voiage where you can grow professionally and be part of a diverse team and culture committed to making a positive impact on society.
At Voi, you'll:
Join Europe's leading micromobility company and one of the fastest-growing scale-ups
Make a direct impact on our success and contribute to the development of the micromobility industry in London
Collaborate with inspiring, motivated and diverse colleagues who share a common goal
Be part of the micromobility revolution and help create sustainable cities that are cleaner, quieter and less polluted.
We're committed to fair, transparent and ethical recruitment practices. All recruitment costs are covered by Voi - no recruitment fees or related costs are ever charged to workers at any stage of the hiring process. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to protect workers' rights and promote a safe and respectful experience for all candidates.
We're also committed to building a diverse and inclusive team. We particularly welcome applications from women and other under-represented groups in logistics, operations and technical roles.

Are you ready to embark on the Voiage with us?

NOTE: Our Talent Acquisition team is based in Spain - you will receive a phone call from a Spanish number (+34)!
Working hours & shifts: You'll work a 5-out-of-7 week shift pattern, on a fixed daytime schedule:
Monday to Friday, 08:00-16:00, or Tuesday to Saturday, 08:00-16:00. While the standard pattern is as above, we ask for some flexibility to work shifts, including occasional weekends, depending on business needs.
Contract type: 6-month fixed-term contract