Fleet Service & Repair Executive

This is a busy, varied role where you'll help keep our rental fleet moving and make sure damage and maintenance costs are managed correctly. You'll work closely with our workshop team, suppliers and customers, helping to coordinate repairs, process invoices and deal with damage-related queries.,

• Reviewing vehicle condition reports for returned vehicles and arranging repair estimates where needed
• Keeping vehicle records and stock information up to date
• Working with repairers and suppliers to ensure repairs are completed as quickly as possible
• Contacting customers when repair costs need approval
• Raising damage recharge invoices and ensuring they are sent out promptly
• Processing maintenance and repair invoices for approval and payment
• Responding to customer questions about vehicle damage, repair costs and invoices
• Maintaining accurate records and supporting documentation
• Monitoring ongoing repairs and helping to keep workloads on track
• Supporting the wider Flex Operations team with day-to-day administration
  
  If you're someone who enjoys being organised, has a good eye for detail and likes working with different people, this could be a great fit., Previous experience in a vehicle rental, fleet, automotive or similar environment
• Experience handling invoices and administration tasks
• Good attention to detail and strong organisational skills
• Confident communication skills and a professional approach
• Ability to manage a busy workload and prioritise effectively
• Good IT skills, including Excel, Word and Outlook
• A positive attitude and willingness to get stuck in when needed
• Someone who takes ownership of their work and sees things through
• Experience processing vehicle damage recharges
• Knowledge of vehicle repairs, maintenance or fleet operations
• Experience working with suppliers and repair networks
• A full UK driving licence
  
  Why Ayvens?
With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Competitive pension scheme, Annual salary review and bonus scheme,Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, GymFlex membership options, Cycle to Work scheme Health & Wellbeing Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance Time Off & Work-Life Balance 25 days' annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days, Time allocated for personal development, Study support (where applicable). Workplace & On-Site Facilities EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events