Fleet Maintenance Controller

Are you a Fleet Maintenance Controller, Fleet Controller or Service Controller looking for your next move, or perhaps an experienced Service Coordinator ready for a new challenge? This Fleet Maintenance Controller role in our Truck and Trailer Business Unit focuses on keeping vehicles moving, managing breakdowns, and making smart, safety-first decisions, with future involvement in shift cover as you develop in the role.

• Deliver efficient breakdown and maintenance support as part of a wider 24 hour operation.
• Authorise repairs across trucks, trailers and associated equipment.
• Manage supplier costs while maintaining safety and compliance standards.
• Communicate updates clearly to internal teams and operating branches.
• Use judgement to assess repairs, warranties and liability scenarios.
  
  You enjoy working in a fast-paced environment where no two days are the same, and you are confident making decisions under pressure. You might not tick every box, and that is okay, we value potential and attitude just as much as experience, so please apply.
• Experience in a customer service, fleet, or call centre environment.
• Strong communication skills with a confident telephone manner.
• Ability to think quickly and stay calm in high-pressure situations.
• Good numeracy skills to assess and manage repair costs.
• Comfortable using systems and Microsoft Office applications.
  
  Dawsongroup is a leading asset rental business with over 50 years in the industry and over 90 years as a family-led organisation, now under the ownership of KKR. Our Truck and Trailer Business Unit plays a key role in supporting customers with reliable, high-quality fleet solutions across the UK.
• Committed to long-term customer relationships and service excellence.
• Investing in modern fleets and innovative asset strategies.
• Focused on sustainability and the transition to low carbon solutions.
• Supportive culture built on integrity, growth and accountability.
Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. About Your Future This is a role where you can build real expertise in fleet maintenance and develop your career within a growing, forward-thinking business. As your knowledge grows, you will have the opportunity to become part of a shift rota supporting the wider operation.
• 24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme)
• 2x life assurance and wellbeing support.
• Funded training and internal progression opportunities.
• Cycle to work scheme and long-term incentives.
• Be part of a team that values development and continuous improvement.
If you are looking to take the next step in your career within a business that values people, growth and long-term success, we would love to hear from you. People are our greatest asset, join us and discover your potential. Dawsongroup truck and trailer have been providing specialised contract hire to customers for more than forty-five years. Even now, the team is rapidly expanding and they're looking for passionate people with an eye for career progression and development.