Fire & Security Service Engineer

and expanding the Fire, Security & TECS division and are searching for a skilled, motivated engineer who thrives on solving problems, delivering exceptional service, and taking pride in high-quality technical work.
This is an opportunity to join a supportive, growing organisation where you're treated as a valued professional - not just a payroll number.
Why This Role Matters

You'll be the trusted expert our clients rely on, responding to urgent call-outs, keeping critical life-safety systems running, and ensuring sites remain compliant and secure. You'll also carry out planned maintenance that prevents issues before they arise, giving customers confidence in the systems that protect their people and property.
If you enjoy variety, independence, and the satisfaction of fixing problems others can't, you'll feel right at home here.
What You'll Get in Return
Flexible working hours
On-call travel paid door-to-door
£1,000 referral bonus for successful hires
Fully expensed van, mobile phone, and laptop
Private health insurance & life insurance
25 days holiday + bank holidays (with the option to buy more)
Paid training, courses, and ongoing professional development
Clear progression pathways within a rapidly growing group
A genuinely supportive culture where you're valued and recognised
What You'll Be Doing - Reactive Work
Respond to emergency call-outs within agreed SLAs
Participate in our out-of-hours support rota
Diagnose and resolve faults across fire, security, and telecom systems
Deliver both temporary fixes and long-term solutions
Produce clear, accurate service reports
Communicate confidently with clients about system status and next steps
Planned Preventative Maintenance

Carry out routine servicing and inspections to industry standards
Test and maintain fire alarm systems (conventional & addressable)
Service intruder alarms, CCTV (IP & analogue), and access control
Maintain TECS systems including structured cabling and intercoms
Identify system issues and recommend improvements
Systems You'll Work With

Fire Alarm Systems (BS5839)
Intruder Alarms
CCTV (IP preferred)
Access Control
Emergency Lighting (BS5266)
TECS / Structured Cabling / Door Entry

Essentia l)

Proven experience in fire & security servicing
Strong diagnostic and fault-finding skills
Solid understanding of relevant British Standards
Ability to work independently and manage your own workload
Full UK driving licence
Confident IT skills for digital reporting
Excellent communication and customer service
Desirable

FIA or relevant fire/security qualifications
ECS/CSCS card
IPAF/PASMA
Experience with major manufacturers' systems
Understanding of SSAIB/NSI compliance
Who You Are

Organised, self-motivated, and proactive
Calm under pressure, especially during emergency call-outs
Professional, customer-focused, and detail-driven
Flexible with out-of-hours work when needed
A Workplace That Welcomes Everyone