Fire & Security Service Engineer

Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world-class customer service, and will be rewarded for doing so.

• Maintain Fire & Security Systems in your assigned area
• Respond to service calls on all types of Fire & Security systems in line with current standards and customer requirements
• Plan and respond to routine and reactive call visits in your area
• Maintain effective communication with customers when planning site visits
• Maintain your stock levels with support from the Stores team
• Attend training sessions as and when required
• Attend Engineering team meetings as and when required
• Identify any personal training and development needs to help you provide the best possible customer service
Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC, Salto,
• Marlowe Fire & Security
• Alarm Communications
• Clymac
• FAFS Fire & Security
• Marlowe Kitchen Fire Suppression
• Morgan Fire Protection
• Marlowe Smoke Control
  
  We're thrilled to connect with candidates who have the expertise and a passion for making an impact. For this opportunity, we are specifically looking for candidates who offer:
• A technical background in the electrical / electronic industry
• Good all-round knowledge of Fire and Security Systems
• Experience of front-line customer contact preferred
• Excellent organisational skills
• A professional and presentable demeanor, always
• An ability to deliver exceptional customer service
  
  At Marlowe Fire & Security, you'll join a vibrant team that appreciates your contributions and is dedicated to your growth. If you're ready to elevate your career while making a meaningful difference, we want to hear from you!
  
  As one of the fastest-growing companies in the industry, we deliver excellence-from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more., We provide competitive remuneration and a comprehensive benefits package designed to enhance well-being and career prospects.
• OTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme
• Company Van with fully fitted van vaults
• Full use of our Academy training + external training
• 6 training days a year
• Royal London Pension Scheme
• Life Assurance x4 Basic Salary
• Employee Recognition Scheme
• Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
• Paid Holidays plus Bank Holidays
• Additional Day holiday each full year of completed service (up to 25 days)
• Mental Health & Well-being scheme
• Development & Progression opportunities
• 4-Day induction upon start including full introduction to the company, training, assessments, portal access, issue of vehicle & equipment
About Marlowe Fire & Security We operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our solutions are crafted to meet industry compliance standards and protect sites and teams. We are part of a larger group within Fire Protection, Security & Building Management Systems, enabling us to share best practices and access development resources. We are big enough to deliver results but small enough to genuinely care.