Finnish-speaking Careline Advisor
Danone, North Woolwich, Newham
Finnish-speaking Careline Advisor
Salary not available. View on company website.
Danone, North Woolwich, Newham
- Full time
- Permanent
- Onsite working
Posted 6 days ago, 10 Sep | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 0f92264efd084d2081b5d8b04bca24a6
Location ref: North Woolwich, Newham
Full Job Description
As the first point of contact for Danone consumers, you'll provide support across multiple channels, handling product enquiries and complaints with professionalism, empathy and care. You'll take ownership of customer journeys, working to deliver the best possible resolution., Contracted availability is 8am to 8pm, Monday to Sunday, with flexibility to work evenings and weekends as required. The Danone Careline operates between 8am and 4:30pm, Monday to Friday. What We Offer
- Full training and ongoing support
- Career development opportunities
- Supportive and collaborative team environment
- Opportunity to work with a leading global brand
Fluent Finnish (spoken and written) - Strong English communication skills
- Previous customer service experience preferred
- Excellent communication and problem-solving skills
- Good IT skills, including Microsoft Office and Google Workspace
- Experience with CRM systems such as Salesforce is an advantage
- Positive, self-motivated team player with a customer-first mindset
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