Financial Assessment Administration Officer

We're seeking a detail oriented Financial Assessment Administrative Officer to support residents through the financial assessment process for Adult Social Care services. You'll gather financial information, provide guidance to service users and families, and help ensure assessments are completed accurately and on time. This role is ideal for someone with strong administrative and numeracy skills who enjoys helping people, managing a varied workload, and working in a fast paced environment.,

• Support timely and accurate financial assessments in line with the Care Act and Council policies.
• Communicate with service users and families, explaining charges and gathering required information.
• Handle duty calls, triage queries, and signpost to the right services.
• Calculate contributions for care services and identify potential benefit entitlements.
• Liaise with the DWP, legal services, and financial institutions to verify information.
About the Team Our Financial Assessment Team is a friendly, knowledgeable group within Adult Social Services. We work closely with colleagues across social care, finance, legal services, and national agencies to ensure residents understand their care charges and receive accurate assessments. You'll join a supportive team culture focused on collaboration, development, and delivering high quality service to our community.


• Experience working with vulnerable adults.
• Knowledge of financial assessments, the Care Act, or DWP processes (or willingness to learn).
• Strong communication, numeracy, and organisational skills.
• Ability to prioritise workload and work under pressure.
• Good IT skills, including Microsoft Office and accurate data entry.
  
  Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.